Gældende betingelser for b2b-forhandlere
(for English version see further down the page)
Salgsbetingelser for SAFEFLOOR ApS
1. Anvendelse
1.1. Salgs-/leveringsbetingelser finder anvendelse i det omfang, de ikke er fraveget ved skriftlig aftale. Købers indkøbsbetingelser finder ikke anvendelse, med mindre SAFEFLOOR ApS skriftligt har accepteret disse.
2. Tilbud og ordrebekræftelse
2.1. Et tilbud er gældende i 14 dage fra tilbudsdatoen, medmindre andet fremgår af tilbuddet. En ordre er først endeligt bindende for SAFEFLOOR ApS, når SAFEFLOOR ApS har fremsendt en skriftlig ordrebekræftelse.
2.2. Køber skal kontrollere ordrebekræftelsen ved modtagelsen og uden unødigt ophold skriftligt meddele SAFEFLOOR eventuelle fejl eller uoverensstemmelser. Medfører en forsinket tilbagemelding, at ordren allerede er sat i produktion, pakket eller afsendt, afholdes eventuelle dokumenterede meromkostninger som følge heraf af køber. Ved ordrer til omgående afsendelse skal eventuelle indsigelser meddeles hurtigst muligt og senest inden afsendelsen.
3. Pris og betaling
3.1. Alle priser er ekskl. moms og emballagegebyr. Levering sker til de, på ordretidspunktet, gældende priser.
3.2. SAFEFLOOR ApS er berettiget til at regulere den aftalte pris ved dokumenterede stigninger i råvarepriser, fragt, energi, told, afgifter, valutakurser eller andre omkostninger, som ligger uden for SAFEFLOOR ApS’ kontrol, og som indtræder efter ordrebekræftelsen og før levering. Køber orienteres hurtigst muligt om væsentlige prisændringer.
3.3. Betalingsbetingelserne er som anført på fakturaen. Ved senere betaling tillægges rente på 1,5 % pr. måned fra forfaldstid og til betaling sker. Derudover tillægges rykkergebyrer iht. gældende lovgivning.
4. Leverancens omfang
4.1. Leverancen omfatter udelukkende de ydelser, der er beskrevet i den udsendte ordrebekræftelse.
4.2. SAFEFLOOR ApS har ret til, uden varsel, at foretage produktændringer og tilretninger. Dette gælder uanset tidligere foreviste prøver. Alle oplyste tekniske specifikationer er med forbehold for sådanne ændringer. Der kan ikke rejses krav mod SAFEFLOOR ApS i forbindelse med gennemførte ændringer.
5. Levering og risikoovergang
5.1. Levering sker EXW SAFEFLOOR ApS, Astrupvej 4A, 8550 Ryomgård, Incoterms® 2020, medmindre andet udtrykkeligt fremgår af ordrebekræftelsen.
5.2. Er der aftalt levering hos slutbruger, overgår risikoen ligeledes ved levering, uanset om slutbruger er til stede på leveringstidspunktet/leveringsstedet. Køber skal sikre fri og forsvarlig adgang til leveringsstedet samt være klar til straks at modtage og aflæsse leverancen, medmindre aflæsning er særskilt aftalt. Forgæves kørsel, ventetid, ekstra håndtering og øvrige meromkostninger som følge af forhold hos køber faktureres særskilt.
5.3. Opbevaring efter levering
Ved normale vejrforhold og forudsat, at emballagen ikke er beskadiget under transporten eller efterfølgende, kan emballage med materialer såsom gummigranulater, sten og lignende opbevares udendørs i op til 7 dage efter levering.
Ved udendørs opbevaring skal materialerne placeres på et plant og tørt underlag og beskyttes mod overfladevand. Efter 7 dage påhviler det køber at sikre, at materialerne enten flyttes indendørs eller afdækkes forsvarligt med en vandtæt og ventileret overdækning.
SAFEFLOOR ApS kan ikke garantere, at emballagen forbliver vandtæt ved udendørs opbevaring i mere end 7 dage. SAFEFLOOR ApS påtager sig derfor ikke ansvar for materialer, der er blevet fugtige eller våde som følge af vejrlig, overfladevand, kondens eller utilstrækkelig afdækning.
Kunstgræs skal opbevares liggende på et plant, stabilt og bæredygtigt underlag. Rullerne skal sikres mod bevægelse, deformation og beskadigelse og bør ved længerevarende udendørs opbevaring overdækkes forsvarligt med en presenning eller tilsvarende beskyttelse.
Lim og andre temperaturfølsomme produkter skal opbevares tørt og frostfrit samt i overensstemmelse med den opbevaringstemperatur og holdbarhed, der fremgår af produktets emballage og datablad.
6. Forsinkelse
6.1. Opgivne leveringstider er skønsmæssigt fastsat.
6.2. SAFEFLOOR ApS påtager sig ikke erstatningsansvar for forsinket levering.
6.3. Force Majeure: SAFEFLOOR ApS er ikke ansvarlig for manglende eller forsinket opfyldelse, der skyldes forhold uden for SAFEFLOOR ApS’ rimelige kontrol, herunder krig, terror, strejke, lockout, brand, naturkatastrofer, epidemi, pandemi, cyberangreb, energimangel, transportforstyrrelser, myndighedsindgreb, import- eller eksportrestriktioner samt væsentlige forsinkelser eller svigt hos underleverandører, når disse skyldes tilsvarende forhold.
6.4. Såfremt det, på grund af ovenstående, er umuligt eller forbundet med ekstraordinære vanskeligheder at fremskaffe materialer/udføre ordren, er SAFEFLOOR ApS berettiget til at annullere tilbud og ordre.
7. Mangler
7.1. Køber skal kontrollere og undersøge leverancen umiddelbart efter modtagelsen.
Synlige mangler, transportskader og mængdeafvigelser skal anføres på fragtbrevet og meddeles skriftligt til SAFEFLOOR ApS senest 48 timer efter levering.
7.2. Skjulte mangler skal reklameres skriftligt og med billedmateriale uden ugrundet ophold, efter at køber har konstateret manglen. Hvis emballagen er blevet brudt under transport på belægningsmaterialer (sten og gummigranulat) skal materialerne efterses ved levering. Er materialerne stadig tørre, skal de afdækkes straks. Våde eller beskadigede varer må ikke anvendes eller bortskaffes uden forudgående skriftlig aftale med SAFEFLOOR ApS.
7.3. SAFEFLOOR ApS eftersender eventuelle manglende dele hurtigst muligt.
7.4. SAFEFLOOR ApS påtager sig intet ansvar for indirekte tab som følge af fejl, herunder driftstab, tidstab, avancetab mv.
7.5. Ved en berettiget reklamation er SAFEFLOOR ApS efter eget valg berettiget til at foretage afhjælpning, omlevering eller kreditere den mangelfulde del. Køber kan ikke lade tredjemand foretage afhjælpning for SAFEFLOOR ApS’ regning, medmindre dette på forhånd er skriftligt godkendt af SAFEFLOOR ApS.
7.6. SAFEFLOOR ApS dækker ikke udgifter til demontering, optagning, bortskaffelse, genmontering, adgang, stillads, maskiner, følgeskader eller tredjemandsarbejde, medmindre dette på forhånd er skriftligt accepteret.
8. Ansvarsbegrænsning
8.1. SAFEFLOOR ApS er kun ansvarlig for personskade samt tingskade, hvis det kan bevises, at skaden skyldes fejl eller forsømmelse begået af SAFEFLOOR ApS eller andre, som SAFEFLOOR ApS har ansvaret for.
8.2. SAFEFLOOR ApS er ikke ansvarlig for skade på fast ejendom eller løsøre som indtræder, mens varerne er i køberens besiddelse.
8.3. SAFEFLOOR ApS er ej heller ansvarlig for skade på produkter, der er fremstillet af køberen eller på produkter, hvori disse indgår.
8.4. Oplyste egenskaber, certificeringer, HIC-værdier og kritiske faldhøjder gælder alene for den komplette, specificerede systemopbygning og under forudsætning af korrekt projektering, bundopbygning, opbevaring, montage og vedligeholdelse. SAFEFLOOR ApS er ikke ansvarlig for systemets samlede funktion, hvis køber anvender andre materialer, lagtykkelser eller komponenter end dem, der er angivet eller godkendt skriftligt af SAFEFLOOR ApS.
8.5. Hvis der fra tredjemand rejses krav mod SAFEFLOOR ApS i anledning af en ansvarspådragende handling begået af køberen, er køberen i det hele forpligtet til at friholde SAFEFLOOR ApS for enhver omkostning.
8.6. SAFEFLOOR ApS hæfter aldrig for driftstab, avancetab og/eller andet indirekte tab.
8.7. SAFEFLOOR ApS kan ikke holdes ansvarlig for montage af materialer, som har været våde/fugtige før opblanding med lim. Våde materialer (herunder sten og gummigranulater) må ikke anvendes til montage, da dette kan påvirke limning, vedhæftning eller medføre permanente skader i belægningen.
8.8. Der kan forekomme mindre variationer i farve, nuance, struktur, glans, overflade og dimension mellem produktprøver, produktionsserier og leverancer. Dette gælder både produkter fremstillet af genbrugsmaterialer og produkter af nye eller naturlige materialer, herunder sten, gummi og kunstgræs. Sådanne sædvanlige variationer betragtes ikke som en mangel. Ved sammenhængende arealer bør materialer så vidt muligt bestilles samlet og blandes på tværs af emballager eller produktionsserier under montagen.
Ved montage af gummigranulat/EPDM med aromatisk-/ ikke-UV-stabil lim må der særligt ved lyse farvenuancer forventes en vis gulning eller misfarvning af overfladen. Sådanne farveændringer er en kendt og forventelig følge af den anvendte limtype og betragtes derfor ikke som en materiale- eller produktfejl.
9. Projekt- og montagebetingelser
Vi gør opmærksom på, at vores projekt- og montagebetingelser samt vejledning til bundopbygning udgør en del af vores samlede leveringsbetingelser. Disse dokumenter kan rekvireres separat og bør læses grundigt, da de indeholder væsentlige informationer og krav i forbindelse med projektering, montage og bundopbygning.
10. Tvister og lovvalg
Eventuelle uoverensstemmelser mellem køber og SAFEFLOOR ApS, som ikke kan afklares ved forhandling, skal afgøres ved dansk ret ved Retten i Aarhus.
I det omfang at SAFEFLOOR ApS måtte blive pålagt et ansvar over for tredjemand, som skyldes forhold hos køber, er køber forpligtet til at lade sig sagsøge ved samme domstol som behandler kravet mod SAFEFLOOR ApS.
English version
B2B Sales and delivery terms SAFEFLOOR ApS
1. Applicability
1.1. These Sales and Delivery Terms shall apply unless otherwise agreed in writing. The Buyer’s terms and conditions of purchase shall not apply unless expressly accepted in writing by SAFEFLOOR ApS.
2. Offers and Order Confirmation
2.1. Unless otherwise stated in the offer, an offer shall remain valid for 14 days from the date of the offer. An order shall not become finally binding on SAFEFLOOR ApS until SAFEFLOOR ApS has issued a written order confirmation.
2.2. The Buyer shall review the order confirmation upon receipt and notify SAFEFLOOR ApS in writing, without undue delay, of any errors or discrepancies. If delayed notification results in the order already having been put into production, packed or dispatched, any documented additional costs arising as a result shall be borne by the Buyer. For orders intended for immediate dispatch, any objections must be communicated as soon as possible and, in all circumstances, before dispatch.
3. Price and Payment
3.1. All prices are exclusive of VAT and packaging fees. Deliveries shall be made at the prices applicable at the time the order is placed.
3.2. SAFEFLOOR ApS shall be entitled to adjust the agreed price in the event of documented increases in the cost of raw materials, freight, energy, customs duties, taxes, exchange rates or other costs beyond the reasonable control of SAFEFLOOR ApS occurring after the order confirmation and before delivery. The Buyer shall be informed as soon as possible of any material price changes.
3.3. Payment terms are as stated on the invoice. In the event of late payment, interest shall be charged at a rate of 1.5% per month from the due date until payment is made. In addition, reminder fees shall be charged in accordance with applicable legislation.
4. Scope of Delivery
4.1. The delivery comprises exclusively the goods and/or services specified in the issued order confirmation.
4.2. SAFEFLOOR ApS reserves the right, without prior notice, to make changes and adjustments to its products. This shall apply irrespective of any samples previously presented. All stated technical specifications are subject to such changes. No claim may be brought against SAFEFLOOR ApS because of such changes.
5. Delivery and Transfer of Risk
5.1. Delivery shall be made EXW SAFEFLOOR ApS, Astrupvej 4A, 8550 Ryomgaard, Denmark, Incoterms® 2020, unless otherwise expressly stated in the order confirmation.
5.2. Where delivery to the end user has been agreed, the risk shall likewise pass upon delivery, regardless of whether the end user is present at the time and/or place of delivery. The Buyer shall ensure free and safe access to the delivery location and shall be ready to receive and unload the delivery immediately, unless unloading has been agreed separately. Any additional costs resulting from unsuccessful delivery attempts, waiting time, additional handling or other circumstances attributable to the Buyer shall be invoiced separately.
5.3. Storage after Delivery: Under normal weather conditions, and provided that the packaging has not been damaged during transport or subsequently, packaged materials such as rubber granules, stone and similar materials may be stored outdoors for up to 7 days after delivery.
When stored outdoors, the materials must be placed on a level and dry surface and protected against surface water. After 7 days, it is the Buyer’s responsibility to ensure that the materials are either moved indoors or adequately protected by means of a waterproof and ventilated covering. SAFEFLOOR ApS cannot guarantee that the packaging will remain waterproof when stored outdoors for more than 7 days. SAFEFLOOR ApS therefore accepts no liability for materials that become damp or wet because of weather conditions, surface water, condensation or inadequate covering.
Artificial grass must be stored horizontally on a level, stable and load-bearing surface. The rolls must be secured against movement, deformation and damage and, in the event of prolonged outdoor storage, should be adequately covered with a tarpaulin or equivalent protection.
Adhesives and other temperature-sensitive products must be stored in dry and frost-free conditions and in accordance with the storage temperature and shelf-life requirements stated on the product packaging and in the relevant data sheet.
6. Delay
6.1. Stated delivery times are estimates only.
6.2. SAFEFLOOR ApS shall not be liable for any loss or damage arising from delayed delivery.
6.3. Force Majeure: SAFEFLOOR ApS shall not be liable for any failure or delay in performance caused by circumstances beyond its reasonable control, including, but not limited to, war, terrorism, strikes, lockouts, fire, natural disasters, epidemics, pandemics, cyberattacks, energy shortages, transport disruptions, government intervention, import or export restrictions, as well as material delays or failures on the part of subcontractors where such delays or failures are caused by similar circumstances.
6.4. If, because of any of the circumstances referred to above, it becomes impossible or extraordinarily difficult to obtain materials or fulfil the order, SAFEFLOOR ApS shall be entitled to cancel the offer and/or order.
7. Defects
7.1. The Buyer shall inspect and examine the delivery immediately upon receipt.
Visible defects, transport damage and discrepancies in quantity must be noted on the consignment note and reported in writing to SAFEFLOOR ApS no later than 48 hours after delivery.
7.2. Hidden defects must be reported in writing, accompanied by photographic documentation, without undue delay after the Buyer has discovered the defect.
If the packaging of surfacing materials, including stone and rubber granules, has been damaged or opened during transport, the materials must be inspected upon delivery. If the materials are still dry, they must be covered immediately. Wet or damaged goods must not be used or disposed of without prior written agreement with SAFEFLOOR ApS.
7.3. SAFEFLOOR ApS shall dispatch any missing parts as soon as possible.
7.4. SAFEFLOOR ApS accepts no liability for indirect losses resulting from defects, including operating losses, loss of time, loss of profit or similar losses.
7.5. In the event of a justified complaint, SAFEFLOOR ApS shall, at its own discretion, be entitled to remedy the defect, make a replacement delivery or issue a credit for the defective part. The Buyer may not engage a third party to remedy the defect at the expense of SAFEFLOOR ApS unless this has been approved in writing in advance by SAFEFLOOR ApS.
7.6. SAFEFLOOR ApS shall not cover costs relating to dismantling, removal, disposal, reinstallation, access, scaffolding, machinery, consequential damage or work carried out by third parties unless such costs have been expressly accepted in writing in advance by SAFEFLOOR ApS.
8. Limitation of Liability
8.1. SAFEFLOOR ApS shall only be liable for personal injury and damage to property where it can be proven that such injury or damage was caused by an error or omission attributable to SAFEFLOOR ApS or to others for whom SAFEFLOOR ApS is responsible.
8.2. SAFEFLOOR ApS shall not be liable for damage to real property or movable property occurring while the goods are in the Buyer’s possession.
8.3. SAFEFLOOR ApS shall furthermore not be liable for damage to products manufactured by the Buyer or to products into which such products are incorporated.
8.4. Stated properties, certifications, HIC values and critical fall heights apply solely to the complete specified system build-up and are conditional upon correct design, base construction, storage, installation and maintenance. SAFEFLOOR ApS shall not be liable for the overall performance of the system if the Buyer uses materials, layer thicknesses or components other than those specified or approved in writing by SAFEFLOOR ApS.
8.5. If a third party brings a claim against SAFEFLOOR ApS because of an act or omission attributable to the Buyer giving rise to liability, the Buyer shall fully indemnify SAFEFLOOR ApS against all costs arising in connection therewith.
8.6. Under no circumstances shall SAFEFLOOR ApS be liable for operating losses, loss of profit and/or any other indirect or consequential loss.
8.7. SAFEFLOOR ApS cannot be held liable for the installation of materials that have been wet or damp prior to mixing with adhesive. Wet materials, including stone and rubber granules, must not be used for installation, as moisture may adversely affect bonding or adhesion or cause permanent damage to the finished surface.
8.8. Minor variations in colour, shade, texture, gloss, surface appearance and dimensions may occur between product samples, production batches and deliveries. This applies both to products manufactured from recycled materials and to products made from new or natural materials, including stone, rubber and artificial grass. Such customary variations shall not be considered defects.
For continuous or adjoining areas, materials should, wherever possible, be ordered together and mixed across packages or production batches during installation.
When installing rubber granules/EPDM using aromatic/non-UV-stable adhesive, a certain degree of yellowing or discolouration of the surface must be expected, particularly with lighter colours. Such colour changes are a known and foreseeable consequence of the type of adhesive used and shall therefore not be considered a material or product defect.
9. Project and Installation Terms
Please note that our Project and Installation Terms and our Guidelines for Base Construction form part of our overall Sales and Delivery Terms. These documents are available separately upon request and should be reviewed carefully, as they contain important information and requirements relating to project planning, installation and base construction.
10. Disputes and Governing Law
Any dispute between the Buyer and SAFEFLOOR ApS that cannot be resolved through negotiation shall be governed by Danish law and shall be brought before the District Court of Aarhus, Denmark.
To the extent that SAFEFLOOR ApS is held liable towards a third party because of circumstances attributable to the Buyer, the Buyer shall be obliged to submit to proceedings before the same court hearing the claim against SAFEFLOOR ApS.
Handelsbetingelserne er senest opdateret d. 28-08-2026